Bec Bermingham

I was always surrounded by computers and those interested in computing whilst at school and at home. Although I didn’t know exactly what I wanted to do when I finished year 12, I knew I loved working with computers and knew that I was great at speaking to people from all walks of life. I also loved being part of a community.

My very first job as an 18-year-old was working for an electricity company in Canberra. It’s amazing to me, that after about 23 years working at different companies in WA, NSW and Queensland, I am now working in the largest government owned electricity company in Australia and loving it. 

I do not have a university degree but have been committed to learning as much as I can throughout all of my roles. Knowing how to communicate effectively has been the key to getting me where I am. I am very grateful!

The Customer Relations Officer is responsible for ensuring streamlined service delivery to customers by co-ordinating different stages of the sales life cycle.

This role is responsible for supporting new business opportunities to meet targets for growth.

The Customer Relations Officer is responsible for some of the proactive management of key customers, maintaining positive relationships with all customers, be keenly focused on meeting key customer needs. The role also has a focus on achieving revenue goals and preserving the companies reputation in the market.

The Customer Relations Officer also assists other members of the team with reporting, internal and external customer communications, processes, and procedures.